At Olivia Plants Sales, we understand that the journey from our nursery to your doorstep is just as important as the quality of our plants. That’s why we’ve carefully designed our delivery process to ensure your plants, containers, and gardening accessories arrive in perfect condition, ready to bring beauty and life to your space.
Our Shipping Partners
We partner with world-class shipping providers to guarantee safe and timely delivery of your nature-inspired purchases:
- DHL & FedEx for our standard shipping option
- EMS for our free shipping service on qualifying orders
Shipping Options & Timeframes
Standard Shipping – $12.95
For those who can’t wait to start gardening, our standard shipping option ensures your plants will arrive within 10-15 days after dispatch. This service utilizes either DHL or FedEx, both renowned for their careful handling and reliable tracking systems.
Free Shipping
For orders over $50, we’re delighted to offer complimentary shipping via EMS. Your green companions will typically arrive within 15-25 days after we dispatch them from our Boston facility.
Please note that all orders require 1-2 business days for processing before shipment. During peak seasons, processing may occasionally take slightly longer, but we’ll always keep you informed.
Global Reach with Local Care
While we’re based in Boston, Massachusetts, we proudly serve plant enthusiasts across the globe. Currently, we’re unable to ship to Asia and a few remote locations, but we’re continually working to expand our reach while maintaining our commitment to quality delivery.
Care During Transit
Our team takes extraordinary measures to ensure your plants travel in comfort and safety:
- Specialized packaging that protects delicate foliage and roots
- Appropriate hydration systems for live plants
- Temperature-conscious packaging when necessary
- Clear handling instructions for our shipping partners
Receiving Your Plants
When your package arrives, please open it promptly and give your plants the care they need. If any item appears damaged or unsatisfactory, please contact our customer service team within 15 days of receipt to arrange for a return or replacement.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. You can follow your package’s journey from our door to yours, giving you peace of mind and helping you prepare for your new plants’ arrival.
At Olivia Plants Sales, we believe that the joy of gardening begins the moment you order, and we’re committed to making the delivery experience as smooth and reliable as the plants we cultivate. Thank you for trusting us with your garden needs.